Subscriptions
Verdant Roast Coffee
Specialty coffee subscription brand, Oregon
91%
Subscriber retention at 6 months
47%
Fewer support tickets after self-service launch
2.4x
Average customer lifetime value
The Challenge
Verdant needed subscription billing that let customers pause, skip, or change roast preferences without emailing support every time.
The Solution
We implemented recurring billing on WooCommerce Subscriptions with a self-service customer portal, plus a loyalty tier that unlocks after three renewals.
Technologies Used
WooCommerce SubscriptionsStripe BillingCustom Plugin